ShapeOn is a shapewear brand created to help women feel comfortable, confident, and supported in their everyday outfits. We focus on stylish, comfortable shapewear designed to smooth, shape, and enhance your natural curves.

You can contact our customer support team through our Contact Us page or by emailing us at support.shapeon@gmail.com. We're happy to help with product questions, orders, sizing, or anything else you need.

If you're between two sizes, we generally recommend choosing the larger size for a more comfortable fit. Shapewear should feel supportive without being painfully tight or restricting your movement.For the best fit, please check our Size Guide and compare your measurements with the size chart for the specific product you're purchasing.

Your shapewear should feel snug and supportive, but it should not cause pain, numbness, difficulty breathing, or excessive digging into your skin.

A properly fitted garment should smooth and support your body while still allowing you to move comfortably. If you're struggling to put it on or it feels excessively tight, consider going up a size.

We offer an estimated delivery time of 6–10 business days. Delivery times may vary slightly depending on your location, shipping carrier, customs, and other factors outside our control.

Once your order has shipped, you'll receive tracking information so you can follow your package.

We offer a 30-day return policy. If you're not satisfied with your purchase, you can contact us within 30 days of receiving your order to request a return.

Items must generally be unused, unworn, and in their original condition to be eligible for a return. Please contact our customer support team before sending anything back so we can provide the correct return instructions.

For full details, please see our Returns & Refunds Policy.